The Latest News From Melon Local
Stay in the know with the latest news in digital marketing, best practices and updates from Melon Local.
How AI Determines Which Business Is the Best
You know your business is the best. But when someone asks AI (Artificial Intelligence) for the best business nearby, does your name come up? And if another business gets recommended, what made AI choose it over yours? Let’s look at how ChatGPT, Gemini, Claude and Perplexity find business information and
Interview with an Agent: Tim Maudsley
Las Vegas agent Tim Maudsley has always had a heart for helping businesses with their commercial insurance needs. He originally started his career 25 years ago in Southern California and was one of the first agents to offer liability coverage for tattoo parlors. He eventually left sunny California for Alaska and worked with oil and gas clients before relocating and opening his agency in Las Vegas in 2020. Despite his
Meet Melon Local’s Director of Quality Assurance
Say hello to our Director of Quality Assurance and one of our original Melons, Brenda Hernandez! Based on her experience working as a Client Success Manager and Director of Client Success, Brenda felt inspired to develop her role to further streamline processes for our agents and offer the best customer service possible. As the director of our quality assurance department, Brenda is dedicated to ensuring our digital insurance marketing services
How ChatGPT Will Impact the Insurance World
With the insurance and tech world often going hand in hand, it’s important to stay on top of the latest industry-disrupting tools and methods. Perhaps one of the biggest technological disruptions as of recently has been the introduction of ChatGPT. Originally launched in November 2022, ChatGPT is an artificial intelligence chatbot developed by OpenAI that can answer questions, summarize and simplify documents and even write blogs that are easy to
Your Guide for Writing Agent Bios
Considering how competitive the insurance world is, having a well-written agent bio can make a difference in how your current and future customers may view your agency. Let’s take a look at some of the best practices you should keep in mind when it comes to writing your insurance agent bio! Prioritize What’s Most Important Imagine you’re a potential customer who happens to find your website. Do you think they’re
Interview with an Agent: Greg Bratcher
Originally born and raised in New Mexico, Greg Bratcher eventually made his way out to Texas and began his insurance career working in claims in 1987. Honing his passion for customer service and helping people realize their dreams and goals, Greg opened his own insurance agency in San Angelo, TX in 2006. Since opening his agency, he’s qualified for the prestigious Million Dollar Round Table and has enjoyed being able
How to Create the Perfect Insurance Marketing Plan
As an insurance agent, it’s essential for you to create a detailed marketing plan every year to help you keep your business on track and realize your goals. A detailed insurance marketing plan can make a difference in your annual ROI and may lead to new opportunities you never considered. Although no two agencies are the same, we’ve come up with five useful strategies for developing a new marketing plan!
Make People Fall in Love With Your Insurance Agency
As an insurance agent, part of your job is to win the hearts of your customers. Sure, offering low insurance premiums may impact customer retention, but there’s more to winning people over than helping them save on their policies. Satisfied customers are 80 percent more likely to renew their policies, so it’s essential to consistently keep the individuals, families and businesses you serve top-of-mind. Let’s go over some insurance marketing
Interview with an Agent: Chad Stalvey
After earning his finance degree from the University of South Carolina, Chad Stalvey imagined himself working on Wall Street. However, when the 2008 financial crisis swept the nation several months later, Chad was forced to reevaluate his career path. Fortunately, he was offered the life-changing opportunity to take over an agency in North Augusta, SC, where he could apply his financial background toward helping local families and businesses with their
Insurance Marketing Trends for 2023
The insurance industry and digital marketing world are anything but static. From more extreme weather patterns to disruptions to the traditional business model, you can expect this year to be filled with innovation and disruption for the insurance industry. Let’s go ahead and talk about several marketing trends and predictions we’ve come up with so you create an effective marketing plan for 2023! Prepare for an Ever-Changing World While the
Latest Blog Posts
4 Questions to Ask Before Granting GBP Access
Your Google Business Profile (GBP) is one of the most valuable digital assets your business owns. It’s often the first thing potential customers see when they search for your business, making it a key driver of organic calls, website visits and foot traffic. In fact, a fully optimized GBP gets around 70 percent more in-store visits. Because of its importance, it’s not uncommon to receive emails or notifications asking you
4 Lead Follow-Up Strategies From Insurance Agent Katie Olson
When lead performance starts to slow down, it’s easy to assume the leads are the problem. But after working with thousands of insurance agencies across the country, we’ve found the best opportunities come from improving what’s done with a lead after it comes in. That’s exactly what Melon Local Business Development Specialist and experienced insurance agency owner Katie Olson discusses in our latest Melon Minute. As the owner of her
Melon Spotlight: Cassidy Fehr
From rolling out the green carpet as a CSM to helping keep The Patch running smoothly as Executive Assistant, Cassidy has continued to grow alongside Melon Local. Known for her organization, positivity and attention to detail, she’s become a go-to resource for keeping projects on track, supporting leadership and adding thoughtful touches that make Melon feel like home. Whether she’s coordinating behind the scenes, helping elevate the client experience or
How to Write Better AI Prompts with the GREEN Framework
Artificial intelligence has changed the way businesses create content, brainstorm ideas and solve problems. With nearly 75 percent of companies adopting AI for at least one business function, its use will inevitably increase over time. But here’s something many people overlook: the quality of AI’s output depends on the quality of your input. Two people can ask the same AI platform the same question and walk away with completely different
Melon Local Hosts Successful Open House for 2026
For two days in May, Melon Local opened its doors and welcomed hundreds of clients, partners, sponsors and friends at our Las Vegas-based Melon Patch. Yes, there were live demos. Yes, there were even tacos, drinks and a dunk tank. But the biggest takeaway from Melon Local’s 2026 Open House wasn’t found in any activation station or presentation. It was the people. Throughout the event, we had the opportunity to
The Importance of Staying Visible During Uncertain Times
If you’ve been in business long enough, you know how market shifts can make you rethink everything. Maybe AI is changing how your customers find your business. Maybe it’s rising costs of operations. Or perhaps it’s your own ROI not keeping pace with your business’s needs. But after years of working with our clients across the country, we’ve seen one thing consistently hold true: The businesses that stay visible during
Melon Local Named a 2026 Quantum Certified Workplace
Melon Local is proud to be recognized as a 2026 Quantum Certified Workplace, a designation awarded to organizations that demonstrate a consistent commitment to building strong workplace cultures and high-performing teams. The recognition reflects Melon Local’s ongoing investment in its people and the belief that a thriving internal culture directly drives better outcomes for clients. The certification, awarded by Quantum Workplace — a leader in employee experience and workplace culture
RECAP: Melon Local Celebrates Bring Your Child to Work Day
Bring Your Child to Work Day officially took over the Melon Local office on April 23, and for a few hours, our usual crew of marketers, strategists and Client Success pros shared the spotlight with some very important guests — the future generation of Melon leaders! Throughout the morning, 14 kids ages 4–11 got a behind-the-scenes look at life at Melon Local, starting with an office tour where they met
What to Know About Google’s Review Response Update
Did you know you may be replying to Google business reviews without realizing your responses never went live? Google has quietly introduced a new moderation layer for business review replies — meaning responses can now be delayed, filtered or rejected before ever appearing publicly on Search or Maps. Here’s what’s changing, and what your business should do about it. How is Google Now Moderating Reviews? Before this update, Google review