The Latest News From Melon Local
Stay in the know with the latest news in digital marketing, best practices and updates from Melon Local.
How AI Determines Which Business Is the Best
You know your business is the best. But when someone asks AI (Artificial Intelligence) for the best business nearby, does your name come up? And if another business gets recommended, what made AI choose it over yours? Let’s look at how ChatGPT, Gemini, Claude and Perplexity find business information and
Interview with an Agent: Peyton Pettus
A lot has changed with insurance marketing since Georgia-based agent Peyton Pettus entered the agency world 30 years ago — but one thing has stayed consistent: the need to adapt. Peyton has seen it all, from the days of cold calls and direct mail to today’s competitive digital landscape. Now, he’s one of the nation’s Top-10 agents and leveraging tools like Melon Max live transfer calls and prioritizing smart hiring
Meet Melon Local’s Social Media Team
At Melon Local, we believe that every client has a unique story to tell on social media, whether through lifestyle snapshots, educational posts or simple day-in-the-life moments. Of course, none of this happens by accident. It takes a village — or rather, a team — and at the center of that village is someone making sure every piece of content reflects purpose and personality. Now’s your chance to meet the
Melon Spotlight: Cassidy Fehr
From rolling out the green carpet as a CSM to now building stronger connections behind the scenes in her hybrid role as an Administrative Operations Specialist, Cass has built a reputation for “ex-seeding” expectations. She brings structure, organization, positivity and heart to everything she does, from coordinating smooth systems to adding a thoughtful touch to team events and client gifts. Cass tackles every task with calm confidence and a commitment
How to Prepare Your Business for Instagram’s SEO Update
As of July 10, Instagram is now allowing search engines like Google and Bing to index public content from professional accounts. Essentially, this means the content you share — whether it’s photos, carousels or Reels — from eligible accounts can now appear in search engine results pages (SERPs) — even for users who aren’t logged into Instagram. Not only is this a major shift for a social platform that’s traditionally
How Google’s AI Overviews Are Affecting SEO
Artificial intelligence (AI) isn’t just changing how businesses create content — it’s changing how their customers find them. Depending on the search, Google may now present an AI Overview at the top of your organic results — and sometimes above or below paid ads. This new feature provides AI-generated summaries based on your search results. Here’s what your business should know about Google’s ongoing AI rollout and how to set
Melon Spotlight: Matt McCracken
This time, we’re flipping the script. Meet Matt McCracken — Melon Local’s Director of Marketing and the usual mastermind behind the spotlight videos. Matt began his journey at Melon as a Client Success Manager, where he quickly developed a passion for solving client pain points. With a background in photography and videography, he soon stepped behind the lens to craft engaging content that hit home with our audience. Since joining
Understanding How Google Local Service Ads Work
Chances are, you’ve probably noticed these at the top of your search results — those clean, professional-looking boxes showing nearby service providers with a shiny green Google Guaranteed checkmark. Let’s talk about Google Local Service Ads (LSAs), which are a type of paid ad designed to help local service providers connect with customers in their area. Unlike your traditional Google Ads, which charge per click, LSAs operate instead on a
5 Tips for Strong Live Transfer Calls
You’ve got a live transfer call to your agency — the lead is hot, the intent is high and your window to make a lasting impression is small. But the difference between a call that converts and one that misses the mark? It all comes down to how prepared you and your team members are to lead the conversation. Here are five tips to help you make the most of
Why Enroll Your Agency in Melon University
At Melon Local, we’re not ones for a “set it and forget” type of approach to digital marketing — and we believe the same goes for continued education. If you’ve seen Melon University mentioned in your inbox or on your social feed and wondered what it’s all about, here’s your answer. Whether you’re a seasoned insurance agency owner or a team member looking to level up, Melon University is here
Latest Blog Posts
Interview with an Agent: Tim Maudsley
Las Vegas agent Tim Maudsley has always had a heart for helping businesses with their commercial insurance needs. He originally started his career 25 years ago in Southern California and was one of the first agents to offer liability coverage for tattoo parlors. He eventually left sunny California for Alaska and worked with oil and gas clients before relocating and opening his agency in Las Vegas in 2020. Despite his
Meet Melon Local’s Director of Quality Assurance
Say hello to our Director of Quality Assurance and one of our original Melons, Brenda Hernandez! Based on her experience working as a Client Success Manager and Director of Client Success, Brenda felt inspired to develop her role to further streamline processes for our agents and offer the best customer service possible. As the director of our quality assurance department, Brenda is dedicated to ensuring our digital insurance marketing services
How ChatGPT Will Impact the Insurance World
With the insurance and tech world often going hand in hand, it’s important to stay on top of the latest industry-disrupting tools and methods. Perhaps one of the biggest technological disruptions as of recently has been the introduction of ChatGPT. Originally launched in November 2022, ChatGPT is an artificial intelligence chatbot developed by OpenAI that can answer questions, summarize and simplify documents and even write blogs that are easy to
Your Guide for Writing Agent Bios
Considering how competitive the insurance world is, having a well-written agent bio can make a difference in how your current and future customers may view your agency. Let’s take a look at some of the best practices you should keep in mind when it comes to writing your insurance agent bio! Prioritize What’s Most Important Imagine you’re a potential customer who happens to find your website. Do you think they’re
Interview with an Agent: Greg Bratcher
Originally born and raised in New Mexico, Greg Bratcher eventually made his way out to Texas and began his insurance career working in claims in 1987. Honing his passion for customer service and helping people realize their dreams and goals, Greg opened his own insurance agency in San Angelo, TX in 2006. Since opening his agency, he’s qualified for the prestigious Million Dollar Round Table and has enjoyed being able
How to Create the Perfect Insurance Marketing Plan
As an insurance agent, it’s essential for you to create a detailed marketing plan every year to help you keep your business on track and realize your goals. A detailed insurance marketing plan can make a difference in your annual ROI and may lead to new opportunities you never considered. Although no two agencies are the same, we’ve come up with five useful strategies for developing a new marketing plan!
Make People Fall in Love With Your Insurance Agency
As an insurance agent, part of your job is to win the hearts of your customers. Sure, offering low insurance premiums may impact customer retention, but there’s more to winning people over than helping them save on their policies. Satisfied customers are 80 percent more likely to renew their policies, so it’s essential to consistently keep the individuals, families and businesses you serve top-of-mind. Let’s go over some insurance marketing
Interview with an Agent: Chad Stalvey
After earning his finance degree from the University of South Carolina, Chad Stalvey imagined himself working on Wall Street. However, when the 2008 financial crisis swept the nation several months later, Chad was forced to reevaluate his career path. Fortunately, he was offered the life-changing opportunity to take over an agency in North Augusta, SC, where he could apply his financial background toward helping local families and businesses with their
Insurance Marketing Trends for 2023
The insurance industry and digital marketing world are anything but static. From more extreme weather patterns to disruptions to the traditional business model, you can expect this year to be filled with innovation and disruption for the insurance industry. Let’s go ahead and talk about several marketing trends and predictions we’ve come up with so you create an effective marketing plan for 2023! Prepare for an Ever-Changing World While the