The Latest News From Melon Local

Stay in the know with the latest news in digital marketing, best practices and updates from Melon Local.

How AI Determines Which Business Is the Best

You know your business is the best. But when someone asks AI (Artificial Intelligence) for the best business nearby, does your name come up? And if another business gets recommended, what made AI choose it over yours? Let’s look at how ChatGPT, Gemini, Claude and Perplexity find business information and

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Business professional smiling while reviewing marketing campaigns and planning improvements on a laptop

How to Respond to Reviews at Your Agency

We probably don’t have to tell you that reviews are important to your business, but just in case you missed it, we’ll say it again. Reviews are important to your business! In fact, an incredible 93% of people say that online reviews have impacted their purchasing decisions. To capture the attention of an increasingly online crowd, you’ll need to wow on review sites. Getting reviews isn’t the only factor necessary

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Business professional evaluating marketing strategies and identifying areas for improvement during a campaign review

What is the Google Algorithm, Anyway?

Our Las Vegas roots tell us it’d be a smart bet to put money on where your insurance agency’s clients come from. Primarily, you’re getting word-of-mouth referrals from previous happy clients. And the second-largest group is from Google searches for “insurance agency” or “insurance agent near me”, right? If so, you’re doing something right. If not, it’s probably time for some adjustments to your insurance agency marketing plan. Either way,

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Business professional reviewing marketing performance and organizing campaign improvements on a laptop

Interview with an Agent: Mike Paffhausen

Prior to becoming an insurance agent, Mike Paffhausen lived another life as a civil engineer working in water resources and environmental services. However, with a family full of agents, he couldn’t shake the feeling that the insurance industry was his calling. Flashforward, Mike is a captive agent with six years under his belt at his Butte, Montana agency. Throughout his years in the industry, Mike has counted himself lucky to

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Cleaning supplies arranged on a surface to represent refreshing and improving marketing campaigns

Spring Cleaning for Your Marketing Campaigns

It’s official! We’re now in Q2 of 2021. Where has the time gone?! Now that quarter one is behind us, it’s the perfect time to reflect on the performance of insurance marketing campaigns past. Here at Melon Local, we provide our clients with monthly updates on their insurance marketing campaigns. However, it’s important to remember that some campaigns take a little more time than others to yield results (such as

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A man smiling with his arms folded

5 Business Tips for New Insurance Agents

Our expertise may be in digital marketing for insurance agents, but we know there’s more to building your business than gaining new leads. So, we caught up with multi-office insurance agent Chris Jones from Bothell, WA to pick his brain about growing a new insurance agency. With years of experience, a large team, and multiple offices, Chris knows a thing or two about what it takes to thrive in the

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Google Business Profile listing

How to Optimize Local Directory Listings

Online local directory listings are essentially an advanced, tech-age version of the Yellow Pages. These websites help people find business information, compare companies, and browse reviews so they can get the goods or services they need. If you’ve searched for a local business using a query like “Thai food near me” or “plumbing services in Bend, OR”, then you’ve likely come across local business directory listings. As a local business,

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Woman smiling while holding a laptop

What Makes a Good Advertisement?

We’re surrounded with advertising every day. Between logos on t-shirts, social media ads, and mailers from our favorite fast-food chains, they’re almost impossible to avoid! As someone who comes across various types of ads on a daily basis, you probably have opinions about what is and isn’t effective. But have you thought about the why behind this interest or aversion? While there isn’t a fool-proof formula for creating great ads,

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Woman smiling while holding a heart

How to Get Customers to Fall for Your Agency

Marketing is a little like dating. The goal is to attract new leads in hopes that the connection turns into a long-time customer relationship. While digital marketing is an ever-evolving landscape of strategies, there are a few time-tested industry truths that can help you bolster your business online. Let’s go over some essential insurance marketing ideas that can help you win the hearts of new customers. Attract customers with your

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What Are Keywords?

What are Keywords and Why do They Matter?

If you’ve looked up how to improve your Google ranking, how to market locally, or how to attract more leads to your business, you’ve probably seen one concept come up time and time again… keywords. But what exactly is a keyword anyway? Today we’re going back to basics to dissect the meaning of keywords in marketing and how they impact your insurance marketing efforts. What are Keywords? Keywords are words

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Latest Blog Posts

A frustrated business owner holding a laptop contemplating if they gave the right access to their GBP.

4 Questions to Ask Before Granting GBP Access

Your Google Business Profile (GBP) is one of the most valuable digital assets your business owns. It’s often the first thing potential customers see when they search for your business, making it a key driver of organic calls, website visits and foot traffic. In fact, a fully optimized GBP gets around 70 percent more in-store visits. Because of its importance, it’s not uncommon to receive emails or notifications asking you

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Insurance Agent and Melon Local Business Development Specialist Katie Olson shares four tips for better lead follow-ups.

4 Lead Follow-Up Strategies From Insurance Agent Katie Olson

When lead performance starts to slow down, it’s easy to assume the leads are the problem. But after working with thousands of insurance agencies across the country, we’ve found the best opportunities come from improving what’s done with a lead after it comes in. That’s exactly what Melon Local Business Development Specialist and experienced insurance agency owner Katie Olson discusses in our latest Melon Minute. As the owner of her

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A portrait of Melon Local Executive Assistant Cassidy Fehr.

Melon Spotlight: Cassidy Fehr

From rolling out the green carpet as a CSM to helping keep The Patch running smoothly as Executive Assistant, Cassidy has continued to grow alongside Melon Local. Known for her organization, positivity and attention to detail, she’s become a go-to resource for keeping projects on track, supporting leadership and adding thoughtful touches that make Melon feel like home. Whether she’s coordinating behind the scenes, helping elevate the client experience or

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Whitney Green-Olson featured on a blog image regarding the GREEN Prompt Framework for strong AI Prompts.

How to Write Better AI Prompts with the GREEN Framework

Artificial intelligence has changed the way businesses create content, brainstorm ideas and solve problems. With nearly 75 percent of companies adopting AI for at least one business function, its use will inevitably increase over time. But here’s something many people overlook: the quality of AI’s output depends on the quality of your input. Two people can ask the same AI platform the same question and walk away with completely different

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Melon Local team members enjoying quality time together at Melon Local's 2026 Open House.

Melon Local Hosts Successful Open House for 2026

For two days in May, Melon Local opened its doors and welcomed hundreds of clients, partners, sponsors and friends at our Las Vegas-based Melon Patch. Yes, there were live demos. Yes, there were even tacos, drinks and a dunk tank. But the biggest takeaway from Melon Local’s 2026 Open House wasn’t found in any activation station or presentation. It was the people. Throughout the event, we had the opportunity to

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Promotional graphic featuring the message "When Times Become Uncertain, Don't React. Adapt." alongside a woman in a thoughtful pose looking upward. The design uses green, cream, and yellow abstract shapes with highlighted text emphasizing the words "Uncertain" and "Adapt."

The Importance of Staying Visible During Uncertain Times

If you’ve been in business long enough, you know how market shifts can make you rethink everything. Maybe AI is changing how your customers find your business. Maybe it’s rising costs of operations. Or perhaps it’s your own ROI not keeping pace with your business’s needs. But after years of working with our clients across the country, we’ve seen one thing consistently hold true: The businesses that stay visible during

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Melon Local announcing its recognition as a 2026 Quantum Certified Workplace with the national certification badge displayed

Melon Local Named a 2026 Quantum Certified Workplace

Melon Local is proud to be recognized as a 2026 Quantum Certified Workplace, a designation awarded to organizations that demonstrate a consistent commitment to building strong workplace cultures and high-performing teams. The recognition reflects Melon Local’s ongoing investment in its people and the belief that a thriving internal culture directly drives better outcomes for clients. The certification, awarded by Quantum Workplace — a leader in employee experience and workplace culture

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Melon Local Bring Your Child to Work Day group photo

RECAP: Melon Local Celebrates Bring Your Child to Work Day

Bring Your Child to Work Day officially took over the Melon Local office on April 23, and for a few hours, our usual crew of marketers, strategists and Client Success pros shared the spotlight with some very important guests — the future generation of Melon leaders! Throughout the morning, 14 kids ages 4–11 got a behind-the-scenes look at life at Melon Local, starting with an office tour where they met

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Google review response update warning for businesses managing online reviews

What to Know About Google’s Review Response Update

Did you know you may be replying to Google business reviews without realizing your responses never went live? Google has quietly introduced a new moderation layer for business review replies — meaning responses can now be delayed, filtered or rejected before ever appearing publicly on Search or Maps. Here’s what’s changing, and what your business should do about it. How is Google Now Moderating Reviews? Before this update, Google review

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