The Latest News From Melon Local
Stay in the know with the latest news in digital marketing, best practices and updates from Melon Local.
4 Questions to Ask Before Granting GBP Access
Your Google Business Profile (GBP) is one of the most valuable digital assets your business owns. It’s often the first thing potential customers see when they search for your business, making it a key driver of organic calls, website visits and foot traffic. In fact, a fully optimized GBP gets
RECAP: Melon Local Celebrates Bring Your Child to Work Day
Bring Your Child to Work Day officially took over the Melon Local office on April 23, and for a few hours, our usual crew of marketers, strategists and Client Success pros shared the spotlight with some very important guests — the future generation of Melon leaders! Throughout the morning, 14 kids ages 4–11 got a behind-the-scenes look at life at Melon Local, starting with an office tour where they met
What to Know About Google’s Review Response Update
Did you know you may be replying to Google business reviews without realizing your responses never went live? Google has quietly introduced a new moderation layer for business review replies — meaning responses can now be delayed, filtered or rejected before ever appearing publicly on Search or Maps. Here’s what’s changing, and what your business should do about it. How is Google Now Moderating Reviews? Before this update, Google review
You’re Invited to Melon Local’s Open House
Heading to Las Vegas during the week of May 11? You don’t want to miss Melon Local’s Open House! Don’t think of this as just another stop on your trip — it’s a chance to experience Melon Local up close and personal. From May 11-12, we’re opening our doors just minutes from the Strip and giving you a behind-the-scenes look at how everything comes together. The strategies, the people and
Melon Spotlight: Raya McCracken
As a Client Success Manager, Raya McCracken brings positivity, consistency and a genuine commitment to helping her clients succeed every day. She thrives in the day-to-day, balancing communication, strategy and support to ensure each client feels confident and taken care of. From managing accounts to building strong relationships, Raya plays a key role in delivering the Melon experience with care and intention. We caught up with Raya to talk about
Why Your Business Needs to Be on Social Media
There was a time when social media felt like a “nice to have.” Something you’d get to after your website was polished, your ads were running and your referrals were steady. These days, however, it’s no longer optional for businesses to be present on social media. Social media isn’t competing with your marketing strategy — it is your visibility strategy. And if you’re not showing up consistently, you’re handing opportunities
Melon Spotlight: Edgar Serrano Ramos
As a Director of Client Success, Edgar brings strong leadership, steady focus and a genuine commitment to both his team and the clients he supports every day. He leads with intention, working closely with Client Success Managers to refine processes, strengthen communication and ensure every account is set up for long-term success. From guiding strategy to supporting day-to-day wins, Edgar helps keep the entire client experience running smoothly while continuing
Inc. Ranks Melon Local at No. 15 in Rocky Mountain Regionals
Melon Local is proud to announce it’s been ranked No. 15 on Inc. Magazine’s 2026 Regionals: Rocky Mountain list of the fastest-growing privately held companies in the region. An extension of the national Inc. 5000, the Regionals list offers a data-driven look at the independent businesses driving growth across the Rocky Mountain economy. This year’s list includes 69 companies across Montana, Idaho, Wyoming, Nevada, Utah and Colorado, with each selected
AIO vs. GEO: What’s the Difference in AI Search?
SEO is no longer just about ranking on Google. Today, businesses also need to appear in AI-generated summaries, map results, voice search answers and generative responses that may not show traditional search listings at all. That shift has introduced two important strategies businesses need to understand: Generative Engine Optimization (GEO) and Artificial Intelligence Optimization (AIO). While the terms sound similar, they serve different roles in helping businesses stay visible in
Website Traffic but No Leads? Here’s What’s Going On
If your website traffic is going up but calls, form fills, or bookings aren’t following, you’re not alone. This is one of the most common frustrations we hear from local service businesses. And it’s usually extra confusing because on the surface, it feels like things should be working. People are finding your site and clicking through pages. So why aren’t the leads pouring in? Let’s break down what’s actually
Latest Blog Posts
5 Things I Love about Melon Local: Feat. Kirk Baker
Santa Clarita insurance agent Kirk Baker has been an industry pro since 1989. Having obtained Lifetime Million Dollar Round Table and President’s Club statuses, as well as helping 10 of his former team members open their own agencies, Kirk knows what it takes to run a successful agency. In 2019, he even co-founded Team by the Minute — a phone-answering service that provides customer support for other businesses with a
6 Ways To Set Your Agency Apart from Insurtechs
Insurtech companies are startups or established insurance companies that use technology to provide innovative and efficient insurance solutions. Typically, these companies target younger, tech-savvy customers. These companies often use data analytics, AI and other new technologies to streamline their insurance processes and provide customers with personalized and cost-effective insurance products. Similar to traditional property & casualty providers, insurtech companies offer a wide range of services, including digital insurance underwriting, policy
Interview with an Agent: Tim Maudsley
Las Vegas agent Tim Maudsley has always had a heart for helping businesses with their commercial insurance needs. He originally started his career 25 years ago in Southern California and was one of the first agents to offer liability coverage for tattoo parlors. He eventually left sunny California for Alaska and worked with oil and gas clients before relocating and opening his agency in Las Vegas in 2020. Despite his
Meet Melon Local’s Director of Quality Assurance
Say hello to our Director of Quality Assurance and one of our original Melons, Brenda Hernandez! Based on her experience working as a Client Success Manager and Director of Client Success, Brenda felt inspired to develop her role to further streamline processes for our agents and offer the best customer service possible. As the director of our quality assurance department, Brenda is dedicated to ensuring our digital insurance marketing services
How ChatGPT Will Impact the Insurance World
With the insurance and tech world often going hand in hand, it’s important to stay on top of the latest industry-disrupting tools and methods. Perhaps one of the biggest technological disruptions as of recently has been the introduction of ChatGPT. Originally launched in November 2022, ChatGPT is an artificial intelligence chatbot developed by OpenAI that can answer questions, summarize and simplify documents and even write blogs that are easy to
Your Guide for Writing Agent Bios
Considering how competitive the insurance world is, having a well-written agent bio can make a difference in how your current and future customers may view your agency. Let’s take a look at some of the best practices you should keep in mind when it comes to writing your insurance agent bio! Prioritize What’s Most Important Imagine you’re a potential customer who happens to find your website. Do you think they’re
Interview with an Agent: Greg Bratcher
Originally born and raised in New Mexico, Greg Bratcher eventually made his way out to Texas and began his insurance career working in claims in 1987. Honing his passion for customer service and helping people realize their dreams and goals, Greg opened his own insurance agency in San Angelo, TX in 2006. Since opening his agency, he’s qualified for the prestigious Million Dollar Round Table and has enjoyed being able
How to Create the Perfect Insurance Marketing Plan
As an insurance agent, it’s essential for you to create a detailed marketing plan every year to help you keep your business on track and realize your goals. A detailed insurance marketing plan can make a difference in your annual ROI and may lead to new opportunities you never considered. Although no two agencies are the same, we’ve come up with five useful strategies for developing a new marketing plan!
Make People Fall in Love With Your Insurance Agency
As an insurance agent, part of your job is to win the hearts of your customers. Sure, offering low insurance premiums may impact customer retention, but there’s more to winning people over than helping them save on their policies. Satisfied customers are 80 percent more likely to renew their policies, so it’s essential to consistently keep the individuals, families and businesses you serve top-of-mind. Let’s go over some insurance marketing