The Latest News From Melon Local
Stay in the know with the latest news in digital marketing, best practices and updates from Melon Local.
How AI Determines Which Business Is the Best
You know your business is the best. But when someone asks AI (Artificial Intelligence) for the best business nearby, does your name come up? And if another business gets recommended, what made AI choose it over yours? Let’s look at how ChatGPT, Gemini, Claude and Perplexity find business information and
Melon Spotlight: Alisha Lucik
As one of our Directors of Business Development, Alisha is often the first Melon clients meet during a demo — and she makes a lasting impression. With a background in relationship-building and a talent for making people smile, she brings warmth, laughs and strategic insight to every conversation. We caught up with Alisha to talk about her passion for meaningful connections, what agents can expect on a demo and the
How to Build Your Business’s Social Media Presence
Standing out in a crowded market isn’t easy. But one of the best ways to establish trust, connect with your community and set yourself apart from competitors is through social media. It’s easy to overthink the process — worrying about how you’ll look, what you’ll say or whether your videos will be “good enough.” But remember, social media is all about making connections. Here are some tips to keep in
4 Must-Know Best Practices for Artificial Intelligence
Whether it’s ChatGPT or Gemini, businesses everywhere are jumping on the Artificial Intelligence (AI) bandwagon to streamline processes, enhance customer experiences and make smarter, data-driven decisions. But as AI chat technology evolves, so do the rules that govern it — especially when it comes to safety and responsibility. AI is clearly here to stay, but businesses must stay ahead of the game to ensure their use of AI remains ethical,
What It Means to Optimize Your Google Business Profile
You’ve probably heard it before —“We optimize your Google Business Profile (GBP).” But what does that really mean? At Melon Local, we go beyond the basics to ensure your GBP isn’t just set up, but fully optimized to attract new customers and keep your business ahead of the competition. Here’s what we do to make sure your profile is working its hardest for you. 1. Laying the Foundation A strong
Melon Local Celebrates International Women’s Day and Women’s History Month
At Melon Local, we take pride in being a women-led agency where leadership, expertise and innovation thrive. We understand that diverse leadership isn’t just beneficial — it’s essential. As we celebrate International Women’s Day and Women’s History Month, we recognize the women who shape our company’s and clients’ success today and every day. Notably, we are proud to be a women-led company with over half our leadership and team being
Melon Spotlight: Kirsten Nguyen
As one of our Senior Directors of Client Success, Kirsten is committed to keeping her team ahead of the curve through dynamic collaboration. Her extensive expertise in SEO and her knack for infusing humor into everyday challenges have made her a standout leader to both our team and our clients. In a candid conversation, Kirsten shares her passion for investing in people, her approach to guiding the team through the
4 Easy Ways to Refresh Your Instagram Business Page
You’ve finally got your business on Instagram, but are you using it to its full potential? According to Sprout Social’s 2025 Sprout Social Index, 29 percent of Instagram users make purchases through the app — making Instagram prime digital real estate for businesses looking to boost visibility and drive growth. For business owners, though, keeping Instagram up-to-date can feel like a full-time job on top of everything else. The good
What to Know About the Rise of DeepSeek AI
The latest advancements in artificial intelligence (AI) are no longer confined solely to Silicon Valley. China-based AI startup DeepSeek recently made headlines across the world with the launch of its DeepSeek R1 chat model in January. Let’s dive into how DeepSeek is shaking up the industry, and what implications their rise may have for your business. DeepSeek’s Impact on AI World It’s safe to say DeepSeek is making waves in
What to Know About the FCC’s Vacated TCPA Consent Rule
The regulatory landscape for insurance marketers took an unexpected turn on January 24 when the Federal Communications Commission (FCC) officially postponed the enforcement of its 1-to-1 Consent Rule for up to 12 months. But just hours later, the Eleventh Circuit Court of Appeals went a step further — vacating the rule entirely. This ruling effectively nullifies the FCC’s attempt to require direct, individual consent from consumers for each specific company
Latest Blog Posts
Interview with an Agent: Peyton Pettus
A lot has changed with insurance marketing since Georgia-based agent Peyton Pettus entered the agency world 30 years ago — but one thing has stayed consistent: the need to adapt. Peyton has seen it all, from the days of cold calls and direct mail to today’s competitive digital landscape. Now, he’s one of the nation’s Top-10 agents and leveraging tools like Melon Max live transfer calls and prioritizing smart hiring
Meet Melon Local’s Social Media Team
At Melon Local, we believe that every client has a unique story to tell on social media, whether through lifestyle snapshots, educational posts or simple day-in-the-life moments. Of course, none of this happens by accident. It takes a village — or rather, a team — and at the center of that village is someone making sure every piece of content reflects purpose and personality. Now’s your chance to meet the
Melon Spotlight: Cassidy Fehr
From rolling out the green carpet as a CSM to now building stronger connections behind the scenes in her hybrid role as an Administrative Operations Specialist, Cass has built a reputation for “ex-seeding” expectations. She brings structure, organization, positivity and heart to everything she does, from coordinating smooth systems to adding a thoughtful touch to team events and client gifts. Cass tackles every task with calm confidence and a commitment
How to Prepare Your Business for Instagram’s SEO Update
As of July 10, Instagram is now allowing search engines like Google and Bing to index public content from professional accounts. Essentially, this means the content you share — whether it’s photos, carousels or Reels — from eligible accounts can now appear in search engine results pages (SERPs) — even for users who aren’t logged into Instagram. Not only is this a major shift for a social platform that’s traditionally
How Google’s AI Overviews Are Affecting SEO
Artificial intelligence (AI) isn’t just changing how businesses create content — it’s changing how their customers find them. Depending on the search, Google may now present an AI Overview at the top of your organic results — and sometimes above or below paid ads. This new feature provides AI-generated summaries based on your search results. Here’s what your business should know about Google’s ongoing AI rollout and how to set
Melon Spotlight: Matt McCracken
This time, we’re flipping the script. Meet Matt McCracken — Melon Local’s Director of Marketing and the usual mastermind behind the spotlight videos. Matt began his journey at Melon as a Client Success Manager, where he quickly developed a passion for solving client pain points. With a background in photography and videography, he soon stepped behind the lens to craft engaging content that hit home with our audience. Since joining
Understanding How Google Local Service Ads Work
Chances are, you’ve probably noticed these at the top of your search results — those clean, professional-looking boxes showing nearby service providers with a shiny green Google Guaranteed checkmark. Let’s talk about Google Local Service Ads (LSAs), which are a type of paid ad designed to help local service providers connect with customers in their area. Unlike your traditional Google Ads, which charge per click, LSAs operate instead on a
5 Tips for Strong Live Transfer Calls
You’ve got a live transfer call to your agency — the lead is hot, the intent is high and your window to make a lasting impression is small. But the difference between a call that converts and one that misses the mark? It all comes down to how prepared you and your team members are to lead the conversation. Here are five tips to help you make the most of
Why Enroll Your Agency in Melon University
At Melon Local, we’re not ones for a “set it and forget” type of approach to digital marketing — and we believe the same goes for continued education. If you’ve seen Melon University mentioned in your inbox or on your social feed and wondered what it’s all about, here’s your answer. Whether you’re a seasoned insurance agency owner or a team member looking to level up, Melon University is here