February 10, 2025 - If you’ve noticed that some of your Google reviews have vanished, you’re not the only one. Businesses across multiple industries have voiced concerns about missing or delayed reviews on their Google Business Profiles.
Although some have lost only a few, others have seen dozens of reviews seemingly disappear from their profiles. Some businesses have also noticed their review count isn’t adding up correctly, even though the reviews themselves are still visible elsewhere.
While this can be frustrating, the good news is that Google has acknowledged the issue and is actively working on a solution.
Google has since confirmed that this is a display issue bug, meaning the reviews haven’t actually been deleted — they’re just not showing up properly.
For other reasons you might not be seeing reviews, you can refer to Google’s review policy guidelines and this Help Center article for additional information.
Melon Local’s Response
Trust us, we know how important reviews are for your business. They help build trust, boost your local ranking and encourage new customers to choose you.
As a Google Premier Partner, Melon Local is well aware of this situation and is maintaining an open line of communication with Google’s support team.
And if you’re partnered with Melon Local and feel your business has been impacted, your Client Success Manager is more than happy to help.
Make sure to revisit our blog and follow us on social media for updates!
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