The Latest News From Melon Local
Stay in the know with the latest news in digital marketing, best practices and updates from Melon Local.
How AI Determines Which Business Is the Best
You know your business is the best. But when someone asks AI (Artificial Intelligence) for the best business nearby, does your name come up? And if another business gets recommended, what made AI choose it over yours? Let’s look at how ChatGPT, Gemini, Claude and Perplexity find business information and
Interview with an Agent: Peyton Pettus
A lot has changed with insurance marketing since Georgia-based agent Peyton Pettus entered the agency world 30 years ago — but one thing has stayed consistent: the need to adapt. Peyton has seen it all, from the days of cold calls and direct mail to today’s competitive digital landscape. Now, he’s one of the nation’s Top-10 agents and leveraging tools like Melon Max live transfer calls and prioritizing smart hiring
Meet Melon Local’s Social Media Team
At Melon Local, we believe that every client has a unique story to tell on social media, whether through lifestyle snapshots, educational posts or simple day-in-the-life moments. Of course, none of this happens by accident. It takes a village — or rather, a team — and at the center of that village is someone making sure every piece of content reflects purpose and personality. Now’s your chance to meet the
Melon Spotlight: Cassidy Fehr
From rolling out the green carpet as a CSM to now building stronger connections behind the scenes in her hybrid role as an Administrative Operations Specialist, Cass has built a reputation for “ex-seeding” expectations. She brings structure, organization, positivity and heart to everything she does, from coordinating smooth systems to adding a thoughtful touch to team events and client gifts. Cass tackles every task with calm confidence and a commitment
How to Prepare Your Business for Instagram’s SEO Update
As of July 10, Instagram is now allowing search engines like Google and Bing to index public content from professional accounts. Essentially, this means the content you share — whether it’s photos, carousels or Reels — from eligible accounts can now appear in search engine results pages (SERPs) — even for users who aren’t logged into Instagram. Not only is this a major shift for a social platform that’s traditionally
How Google’s AI Overviews Are Affecting SEO
Artificial intelligence (AI) isn’t just changing how businesses create content — it’s changing how their customers find them. Depending on the search, Google may now present an AI Overview at the top of your organic results — and sometimes above or below paid ads. This new feature provides AI-generated summaries based on your search results. Here’s what your business should know about Google’s ongoing AI rollout and how to set
Melon Spotlight: Matt McCracken
This time, we’re flipping the script. Meet Matt McCracken — Melon Local’s Director of Marketing and the usual mastermind behind the spotlight videos. Matt began his journey at Melon as a Client Success Manager, where he quickly developed a passion for solving client pain points. With a background in photography and videography, he soon stepped behind the lens to craft engaging content that hit home with our audience. Since joining
Understanding How Google Local Service Ads Work
Chances are, you’ve probably noticed these at the top of your search results — those clean, professional-looking boxes showing nearby service providers with a shiny green Google Guaranteed checkmark. Let’s talk about Google Local Service Ads (LSAs), which are a type of paid ad designed to help local service providers connect with customers in their area. Unlike your traditional Google Ads, which charge per click, LSAs operate instead on a
5 Tips for Strong Live Transfer Calls
You’ve got a live transfer call to your agency — the lead is hot, the intent is high and your window to make a lasting impression is small. But the difference between a call that converts and one that misses the mark? It all comes down to how prepared you and your team members are to lead the conversation. Here are five tips to help you make the most of
Why Enroll Your Agency in Melon University
At Melon Local, we’re not ones for a “set it and forget” type of approach to digital marketing — and we believe the same goes for continued education. If you’ve seen Melon University mentioned in your inbox or on your social feed and wondered what it’s all about, here’s your answer. Whether you’re a seasoned insurance agency owner or a team member looking to level up, Melon University is here
Latest Blog Posts
5 Things I Love About Melon Local – Feat. Sati Soulakhian
Motivated by her passion for helping others and shaped by her upbringing in a hard-working immigrant family from Armenia, Sati Soulakhian knew she was on the right path when she opened her insurance office in Glendale, CA, in 2022. Her journey hasn’t been without its challenges—especially when it came to finding a digital marketing agency that truly understood her needs and local market. Fortunately, Sati found a fruitful partnership with
Converting Insurance Leads to Customers: Follow-Up Best Practices
You’ve invested in your paid search leads, but are they actually paying off? As Ernie said in our Melon Minute video above, you may not realize it, but quality leads may be hiding in plain sight, including places like day-to-day conversations with customers, your social media and Yelp. Let’s take a deeper dive into our lead follow-up tips so you can start closing more leads than ever before! Tip 1:
How Long Does it Take to Improve Organic Search Results
Have you wondered how long it takes to grow your business’s organic search ranking? The truth is, there’s no clear consensus on this. Typically, it can take anywhere between 3–12 months to notice an improvement in your organic search results, but this can be contingent on a number of different factors — some in your control, others not so much. Let’s explore what factors influence your organic ranking and dispel
Melon Spotlight: Kieran Taylor
Say hello to our August 2024 Melon Spotlight, Kieran Taylor! As our first-ever Client Success Assistant, Kieran has played an instrumental role in providing additional support for our agents and Client Success team, including helping with the onboarding process, optimizing Google Business Profiles, resolving map issues and assisting with reputation management. Watch our conversation with her to learn more about what she most enjoys about working at Melon Local and
How to Address One-Star Online Business Reviews
As a business owner, feedback should always be welcomed, but what should you do when you get a negative review? Digital feedback can be very influential for your business, considering over 75.5 percent of consumers put their trust in online reviews. We talked about what to do in the video up above, but now let’s debunk some common myths, as well as what it takes to remove unwanted negative reviews.
Interview with an Agent: Bryan Nowlin
After spending four years learning about the ins and outs of insurance while working for his cousin’s agency, Bryan Nowlin fell in love with the industry and felt compelled to open his Fort Worth, TX agency in 2022. Having seen firsthand the success and results Melon Local was able to deliver while working as an insurance representative, he knew it only made sense to go with us for his own
Client Success Story with Christina Shields
From delivering results for her clients to managing her own team’s marketing strategies, Director of Client Success and Client Relations Christina Shields plays a crucial role in forming fruitful relationships with all our clients at Melon Local. We caught up with Christina to learn more about how she “ex-seeds” expectations across the board. Need someone in your corner like Christina? Schedule a demo today!
How Insurance Agents Can Maximize Social Media Engagement
Social media isn’t just about posting content — it’s about engaging with your audience to build relationships, trust and, ultimately, your business. But what does engagement look like on different platforms? Let’s dive into what engagement looks like across Facebook, Instagram, LinkedIn and TikTok. Community Building and Interaction on Facebook Facebook’s engagement is driven by likes, comments, shares and group interactions. It’s a platform where community building is not just
How Social Media and Organic Search Benefit Each Other
The intersection of social media and organic search optimization isn’t just a crossroad — it’s a digital superhighway to growing your business. Leveraging the strengths of both these digital realms can propel your online visibility to new heights, drive more traffic and, ultimately, help you dominate your local market. Let’s explore how these two powerful forces can be utilized together to grow your business! How Social Media Enhances Organic Search