April 15, 2024 - San Fernando insurance agent Nick Mongeau is a natural conversationalist who enjoys educating people in his community about finding the right insurance coverage.
Since opening his agency in 2020, his office has grown to serve over a thousand households across the San Fernando Valley, including the areas of Pacoima, Mission Hills, Sylmar, and Granada Hills.
Realizing the importance of having a comprehensive approach to digital advertising, he tried working with several marketing groups only to find they just didn’t quite get his business on a personal level.
Thankfully for him, he’s found a fruitful partnership with Melon Local!
1. I Can Be Competitive in My Local Market
When people call in, I always try to source where they came from. What’s awesome to me is seeing these leads come in from all these different surrounding cities, and even out of state. When people call in, I’m like, “How did you find me?” They’ll say, “I Googled you, and it said you were the closest insurance agent to me.” So, I know that has to be Melon Local putting me up front.
2. Meetings That Hold Value
The biggest difference compared to other companies is that my client success manager goes over everything with me, and she’s consistent in her meetings. I don’t remember meeting with anyone like this before. People in the past would just spit out numbers, which means nothing to me. We have detailed meetings on the calendar every month. She explains what Melon does behind the scenes in a way that I can understand.
3. Melon Local Digs Deeper
My client success manager digs in a little deeper. It just feels like she cares — like she’s almost part of the office. For example, she’ll start looking at age demographics and say something like, “I don’t think you got your money’s worth — let’s look into this a little deeper as to why. We’re targeting 18-25-year-olds — how do you feel about that? Maybe we’ll target a different age demographic and put some more money into that area to see if we get better results.” I like that she shows concern for my office.
4. They Get the Most Bang for My Buck
My Success Manager is conscious of my costs by putting my campaigns in different areas to optimize my account and help me spend effectively. She’s really good at keeping my ad spend in mind because she knows I’m not a huge agent with an unlimited marketing budget, so that’s providing value for me.
5. Agent Consultants Who Understand My Business
She doesn’t pretend to know the answer if she encounters something outside her expertise. Instead, if it’s specific to my company, she’ll say I don’t have access to this type of information, but she’ll say I know somebody who does — let me reach out to this agent consultant. I’ve even met with some of them on occasion. It’s interesting that these guys are big agents, but they’ll take the time to talk to my team members and me, and they care as well.
Need a fruitful partner in your corner? From Google ads, improving organic search results, or custom social media content and professional consultants who live and speak insurance, we’re ready to show people you run the best agency in town! Book a demo today, and we’ll be happy to show you the way!