How to Address One-Star Online Business Reviews

Man giving a thumbs-down gesture beside the headline “How Are You Handling One-Star Reviews?” on a Melon Local blog graphic.

As a business owner, feedback should always be welcomed, but what should you do when you get a negative review? Digital feedback can be very influential for your business, considering over 75.5 percent of consumers put their trust in online reviews. We talked about what to do in the video up above, but now let’s […]